Why did Hewlett Packard become so mediocre

HP LaserJet 1000

HP tries to enforce it against inexpensive laser printers like the Samsung ML-1250. Has HP thrown everything overboard to reach this price level? Yes, especially in terms of speed and connectivity. But the LaserJet 1000 still has enough good HP features, especially in terms of user-friendliness, to compete against the competition in this price range.

Start without effort

All you have to do is unpack the LaserJet 1000 and you're almost ready to go - the printer does most of the work for you. You install the integrated toner cartridge, plug in the cables (HP supplies all of them), insert the CD-ROM and everything is set up - provided the PC has a USB port. The most important restrictions of the LaserJet 1000 concern its compatibility and its connection options. The printer supports Windows 98, 2000, Me, and XP, but not Mac or Linux. And it can only be connected via USB, not via the parallel port. The documentation is of the high standard typical of HP. In addition to the illustrated Getting Started manual, the online documentation is also complete and detailed and contains instructions on how to carry out the individual tasks step by step. There is also video help on the printer's error messages on the CD-ROM.

Simple yet challenging

Although it is a little larger than the Samsung ML-1250, the design of the LaserJet 1000 is quite pleasing. The design is okay, but it also shows where HP is saving the cost. For example, the front paper slot is not removable like that of the HP LaserJet 1200. Instead, the greenish-transparent cover can be lifted slightly and the paper can then be inserted into the integrated slot. Unfortunately, the lid comes off pretty easily. The input slot has space for a generous 250 sheets of paper, the output slot (on top of the device) is sufficient for 125 sheets. The printer supports common media such as envelopes, tracing paper, labels, A4, and legal and executive sizes. For thicker print media, a flap can be opened on the back so that a straight paper feed is available. And like most cheaper printers, the LaserJet 1000 is also bound to the host, i.e. it uses the processor power and memory of the PC to handle the printing tasks. This in turn means that the speed of the printer depends to some extent on the speed of the computer.

The driver software for the LaserJet 1000 appears simple, but contains a lot of useful features. The four tabs are: Finishing, Effects, Paper, and Basics. Each has a drop-down list for quick operation in which the names of user-defined configurations can be stored for later quick access. With regard to the output quality, the usual adjustments can be made, such as the setting to 300 dpi, the standard 600 dpi or the EconoMode, in which a little less toner is used. You can also use watermarks and print one, two, four, six or nine reduced pages on one sheet of paper.

What comes out at the back

When printing pages of text, the LaserJet 1000 is a bit slow compared to other printers in this price range. With 8.2 pages / min. In our laboratory tests, it came commendably close to the 10 pages / min specified by HP. It was still a bit slower than the comparable Samsung ML-1250, which had 9.9 pages / min. managed (according to the manufacturer 12 pages / min.). The more expensive brother of the LaserJet 1000, the LaserJet 1200, threw at least 11.4 pages / min. out. When printing graphics, the LaserJet 1000 caught up strongly and managed a remarkable 8 pages / min., With which the Samsung ML-1250 was able to achieve only 5.8 pages / min. left behind. During our tests, we found another positive factor in favor of the LaserJet 1000: It works at a whisper volume. You will often wonder whether he is really printing.

The print quality of the LaserJet 1000 is at least acceptable for text printouts. It looks good, but is a little too light. With font sizes of up to 7 points, this leads to incompletely printed letters. But light doesn't always mean bad. For example, the Brother HL-1440 also prints the texts a little lightly, but the characters look good and are legible. Graphics printed with the HP LaserJet 1000 look a little blotchy, and we'd prefer cleaner prints from photos.

People who buy printers in this price range also generally pay attention to the cost of the consumables and in that regard the LaserJet 1000 does well. A plus for the environment: You can have the used toner cartridges recycled by sending them back to HP. A paid shipping label is also included.

The standard warranty period of one year applies to the LaserJet 1000. The HP website provides the latest drivers, manuals, FAQs, and email support.


The HP LaserJet 1000 is a decent little printer for the money. Users looking for a cheaper version of the LaserJet 1200 should carefully review the speed and connectivity limitations. Those who are willing to pay just a little more can get a faster printer with better print quality, the Brother HL-1440. But at least the HP has a few other important advantages, such as the ease of use and the good print quality, which makes it a sensible choice for buyers who have a tight budget but also want to get something for their money.

Related Subjects: Periphery

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