How do I find an SMS code

How can we help you?

WhatsApp requires an active phone number in order to create an account. If you are having problems verifying, please make sure that:

  • You have the latest version installed by WhatsApp from the App Store.
  • You entered your phone number in full international format, including the country code (or selected your country from the list).
    • Example for a German telephone number: +49 152 555 XXXX
  • Please make sure to omit any leading zeros (0) or traffic elimination digits from your phone number.
  • Your phone has an internet connection with good reception. Try opening a webpage to check.
  • Your phone can receive international SMS.
  • You are not using a device that is not supported, such as B. an iPod touch or an iPad.
  • Your device was not jailbroken.

After entering your phone number, please wait until you receive a text message on your phone. This SMS will contain a 6-digit code that you will need to enter on the verification screen in WhatsApp. This verification code is only valid for you once and changes every time you verify a new phone or another number. Please do not guess the verification code. If you use the wrong code, you may be banned for a period of time.

Note: If you've activated iCloud Keychain and have already verified this number, the number may be verified automatically without you receiving a new SMS code.

If you do not receive a code via SMS, our automatic system can call you and give you your code. Please wait until the 5-minute timer has expired and do not edit your phone number during this time. After five minutes, tap Let me call you.

Note: SMS and phone call charges may apply, depending on your wireless service provider.

If you've followed the steps above but still can't receive a code:

  1. Uninstall WhatsApp from your iPhone.
  2. Restart your iPhone: turn your iPhone off and on again.
  3. Download the latest version of WhatsApp from the App Store.